Field service
A repair business unifies jobs, parts and customers in one portal
Paper job cards and scattered email replaced by a Repair & Order Management platform with a self-serve customer portal.
3×
Jobs processed / week
40%
Faster turnaround
4.9★
Customer rating
The challenge
Jobs, parts and customer updates were tracked across paper and email. Nothing was in one place, and customers had no way to check progress.
Our approach
We built a Repair & Order Management platform — ticketing, parts and inventory, invoicing and a customer portal — integrated with WhatsApp notifications.
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